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Emotional presence in coaching is the subject of this episode of The Coaching Edge Podcast, and Dr. Marcia Reynolds brings 30 years of experience and hard-won perspective to the conversation. A past president of the International Coach Federation and one of the original designers of the ICF competencies, Marcia joins hosts Dr. Steve Jeffs and Erwin de Grave to explore what AI is revealing about the irreplaceable core of skilled coaching.
Marcia explains why coaches who get too focused on performing the competencies lose the very thing that makes coaching work: full presence. She describes how a coach’s emotional state directly regulates the client’s nervous system, stimulating the neurochemistry of openness and trust. She also addresses how leaders need to use a coaching approach with their teams, why delegation is a measurable leadership skill, and how companies keep cycling through the same mistakes around people development. The second edition of her book Coach the Person Not the Problem releases on March 3rd, 2026.
Guest: Dr. Marcia Reynolds